Privacy Policy

Information we collect if you provide it

We may collect the following information:

• Name(s)
• Contact information including email address
• Demographic information
• Website usage data
• Other relevant information relating to bookings and enquiries. We do not store your credit card details.

Information we automatically collect

This use automatically includes (where available), your Internet Protocol (IP) address and pseudonymous identifiers, software configuration, aggregate use information, geographical location data, operating system and browser type and, depending on the cookie, also includes the reporting of statistical data about our users’ browsing actions and patterns.  We will not usually be able to identify you from this information.

How We Use this Data

We require this information to understand your needs, provide you with a better service, and:

• to provide the requested services to you;
• internal record keeping;
• if you have opted in to receive it, periodically sending you (using the email address which you may provide) promotional emails about new products, special offers or other information which we think you may find interesting;
• if you have opted in to receive it, from time to time contacting you by email, phone, or mail for market research purposes. We may use the information that you agree to give us to customise the website according to your interests;
• As necessary for our legitimate interests;
• As necessary to comply with a legal obligation:
• When you exercise your rights under applicable data protection laws and make requests;
• For compliance with legal and regulatory requirements and related disclosures;
• For establishment and defence of legal rights;
• For activities relating to the prevention, detection and investigation of crime;
• To verify your identity, make credit fraud prevention and anti-money laundering checks; and
• To investigate complaints and legal claims

Based on your consent, we may, at your request, disclose your personal data to other people or organisations such as a company handling a claim on your behalf.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling information about you

When you fill in a form or provide your details on our website, you authorise us to store that information, and use it for the purposes of responding to your request. We will never lease, distribute or sell your personal information to third parties. Any information we have about you is stored and processed in line with European Union GDPR guidelines.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links, you should note that we do not have any control whatsoever over that other website. Therefore, we cannot be responsible for the content on those websites nor the protection and privacy of any information you provide whilst visiting such sites, and such sites are not governed by our privacy policy. You should exercise caution as to the content on those sites and look at the privacy statement applicable to the website in question.

How to exercise your data protection rights and contact us

If you wish to exercise any of your data protection rights or have any questions about this privacy notice or the personal data we hold about you. please contact us via email at info@casaredonda.es.

Updates to this policy

We may update this Policy from time to time to reflect changes in legal, regulatory, and operational requirements, our practices, and other factors. Please check this Policy periodically for updates. This Policy was last updated on February 1st 2024.